ScrubHero
The days of combing through every chart, every day, are over.
ScrubHero automatically scrubs every upcoming appointment against real-time eligibility, your accepted-insurance list, and your own scheduling rules — the way your best staff member would, if they had nothing else to do all day. Practices running it get back an average of 4 hours of staff time a day — time your team can spend calling patients, collecting what's owed, and driving revenue instead of combing through charts.
The days of combing through every chart, every day, are over
Insurance verification used to mean someone on your team sitting down and manually reviewing tomorrow's schedule, patient by patient — every single day, forever. ScrubHero replaces that with something that never skips a day, never gets tired, and never forgets your practice's own rules.
- Someone combs through tomorrow's schedule by hand — every patient, every single day
- Insurance problems found the morning of, or not until the patient's already checking in
- Location and county exceptions live in someone's memory, not a system
- That time comes out of calling patients, collecting revenue, and growing the practice
- Every appointment, every day, checked automatically — no one has to go looking
- Problems surface days before the visit, with real time to actually fix them
- Your rules are encoded once, applied the same way every time
- That time goes back to your team — patient calls, collections, and revenue
Real rules, specific to how your practice really works
Not a generic eligibility checker — ScrubHero learns your accepted plans, your office-by-office exceptions, and your own scheduling conventions, then applies them automatically, to every appointment, every single day. See the full list of what it catches, fixes, and notifies you about →
Real-time eligibility checking
Every upcoming appointment is checked against live payer data — inactive plans, plans expiring before the visit date, and coverage that hasn't kicked in yet are all caught and explained, not just flagged.
Location-aware coverage rules
Some plans are only in-network at certain offices, or only in certain counties. ScrubHero knows the difference — a plan accepted at one location and flagged at another is caught correctly, every time.
New vs. established, corrected automatically
Hasn't been seen in 3+ years but booked as established? ScrubHero catches the mismatch, corrects the appointment type in your EHR, and leaves a note explaining exactly why — no manual chart review needed.
HMO & high-deductible alerts
HMO plans needing a referral and high-deductible plans needing an upfront collection are surfaced in their own report, with the amount to collect calculated automatically.
Patient engagement, automated
Patients missing insurance info get a text with a secure upload link before their visit — and your front desk gets a clean, reviewed Coverage record instead of a stack of photos to type in by hand.
Provider payment visibility
See payments, encounter volume, and procedure mix by provider and by month — without waiting on a monthly report from billing. More in the next section.
Let patients book themselves — any time, from any device
A booking page for your practice that shows real, live availability straight from your EHR — not a generic request form someone on your team has to call back on.
- 24/7 booking, no phone call required
- Only ever shows real open slots — pulled live from your schedule
- Insurance card upload built into the booking flow
- Automatic waitlist fill when an earlier slot opens up
- Embeds directly on your own practice website
A clear, current picture of what every provider actually brings in
Payments received, encounters, and procedure-level detail — broken down by provider, by month, against the benchmark you set. No more waiting for someone to pull a spreadsheet together.
- Monthly payments and encounter counts, by provider
- Top procedure codes and what they actually paid
- E&M level distribution against your own benchmark
- A dedicated, password-protected view for each provider
Set up once around your practice, then it runs itself
We configure it around you
Your offices, your accepted insurance list (including office-specific exceptions), your appointment types — all set up before go-live, not left for you to figure out.
It scrubs every upcoming appointment
On a schedule you control — days out, so there's real time to fix what it finds, not a same-day scramble.
Your team gets exactly what to act on
Clear reports to the right people, plus a note written directly into the chart — so nothing gets lost between finding a problem and fixing it.
See it against your own schedule
We'll walk through exactly what ScrubHero would have caught on a real day at your practice.
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